Privacy Policy

Earthmark Solutions Limited 

December 2022


1. Introduction
This privacy policy sets out how we use and protect any information that you provide to Earthmark Solutions when you use the Earthmark website.

We are committed to ensuring that your privacy is protected. Any personal information you provide when using our products or services will only be used in accordance with this policy.

We may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from June 2022.

2. What information we collect
As a minimum, we ask for the below information via the website:

 

- Your email address

3. How we use the information
The information that we collect and store about you is primarily used to enable us to provide our products and services. However, we may also use your information:

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- To improve our products and services
- To send promotional email communications about special offers, news, product updates or
other information which we think you may find interesting
- To contact you for market research purposes

Note that you may opt out of these communications at any time by clicking the Unsubscribe link in any email or by sending a request to hello@earthmark.io

4. Storing your personal data
We will store your data for as long as you have an active account, whether it is a free account or a paid account. For all dormant accounts, we keep data for up to 5 years after which it is securely deleted.


5. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial processes to secure and safeguard the data we collect and store.
The transmission of information via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically. The transmission of data is entirely at your own risk.

6. How we use cookies
A cookie is a small file which allows websites and apps to identify individual users and store information about each user’s preferences. A cookie does not give access to any more information than a user chooses to provide. We use cookies:
 

- To identify users and provide personalised content and features
- To identify the content and features that are being used
 

You may choose to enable or disable cookies. Most web browsers automatically enable cookies, but you can usually modify a browser’s settings to disable cookies if you prefer. If you disable cookies you may not be able to take full advantage of our website.

7. Disclosing your information
We may disclose your information to third party suppliers that we work with to provide our products and services. We carefully review each supplier to ensure they handle data in line with this policy.
We may also disclose your information where we are required to do so by law.

8. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
 

- If you receive a promotional email, you may opt out by clicking the Unsubscribe link at the
bottom of the email.
- At any time you can opt out of promotional email communications by sending a request to
hello@earthmark.io
- If you would like us to delete all the information we have collected about you, send a request to
hello@earthmark.io
- If you would like to otherwise restrict the use of the information we have collected about you,
send a request to hello@earthmark.io
 

Should you wish to access the information we hold about you, please send a request to hello@earthmark.io

9. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@earthmark.io