Version 1.0, effective 27 June 2025

These Terms of Service (“Terms”) govern your use of the Earthmark platform and services when claiming or managing a business profile. By proceeding to create an account, claim a profile, or subscribe to a paid plan, you agree to these Terms.

If you do not agree with these Terms, you may not access the services.

Parties

These Terms are entered into between:

• You, the company or authorised representative claiming a business profile (“Brand”, “you” or “your”); and

• Earthmark, operated by Earthmark Solutions Limited, located at 13 Upper High St, Thame, Oxfordshire OX9 3ER (“Earthmark”, “we”, “us” or “our”).

Service Overview and Packages

Earthmark provides environmental performance benchmarking, analytics, and profile display services. Brands may access Earthmark via the following service levels:

Free Plan

• Free to claim and manage your brand profile

• Edit basic company details and share environmental data

• Generate and publicly display your Earthmark score

• Ideal for getting started and participating in Earthmark’s benchmarking ecosystem

Starter Plan – from £49/month

• All Free features, plus:

  • Breakdown of emissions and waste data

  • Downloadable Earthmark widget (PNG/iFrame) for use on 1 channel (e.g. your website or one retail partner)

Standard Plan – from £99/month

• All Starter features, plus:

  • Use of Earthmark widget on up to 3 channels

  • Trend analysis of your environmental performance

  • Competitor analysis of up to 3 other brands with publicly available Earthmark scores

Premium Plan – Bespoke Pricing

• Includes all Standard features, with:

  • Unlimited use of the Earthmark widget across platforms and partners

  • In-depth competitor analysis

  • Market-level insights and visitor analytics

Add-Ons (Available Upon Request)

• Tailored environmental performance improvement recommendations

• Campaign-ready marketing assets and strategic promotional support

• Custom dashboards, reporting, and technical integrations

Plans are typically based on three-year terms with annual upfront billing. Other terms and billing mechanisms are available upon request. We may adjust or enhance service features over time. You will be notified of significant changes.

Earthmark Is Not a Certification

Important: Earthmark is a benchmarking tool, not a certification or accreditation. Your score is based on available and submitted data, compared against peers in your sector and size bracket. It is not an endorsement of compliance or best practice.

Misrepresenting your Earthmark score as a formal certification or environmental compliance guarantee is a violation of these Terms. We are not liable for any regulatory or reputational consequences resulting from misuse or misstatement of the Earthmark score.

Term and Termination

By default:

• Free plan access is ongoing and may be terminated at any time.

• Paid plans are subject to the minimum commitment as agreed at checkout (typically 12 months unless otherwise stated).

• Introductory trials (if applicable) may convert to paid plans automatically unless cancelled before the trial period ends.

• Paid plans will automatically renew at the end of your current term. You may stop the renewal by canceling your subscription at the end of your current term with at least 30 days’ notice.

Payments and Billing

• You agree to pay all fees according to your selected service plan.

• Payments are invoiced monthly or annually in advance.

• All prices are exclusive of applicable taxes unless stated.

• Late payments may result in service suspension or data removal.

Use of Data

By claiming your Earthmark:

• You agree to provide accurate, honest, and up-to-date business and environmental data.

• Your Earthmark score and performance data will be displayed publicly.

• Submitted data may be used in anonymised, aggregated, or benchmarked formats across the platform and in insights products.

• Personal contact information is stored securely and will never be shared without consent. Please refer to our Privacy Policy for more details.

Platform Rules and Responsibilities

You agree to:

• Use the Earthmark platform lawfully and ethically

• Not attempt to game, manipulate, or misrepresent your Earthmark score

• Keep your account credentials secure and up to date

We reserve the right to remove profiles or suspend services for violations of these Terms or data abuse.

Intellectual Property

Earthmark owns all platform content, methodology, scoring algorithms, and visual assets unless otherwise noted. You retain rights to any brand logos or trademarks you submit, which may be displayed on your Earthmark profile or related integrations.

Warranties and Disclaimers

We strive to ensure accurate, peer-based scoring and insights. However:

• The Earthmark score is based on submitted and/or publicly available data and does not guarantee factual completeness

• All services are provided “as is” without warranties of performance or fitness for a particular purpose

Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• Total liability under these Terms will not exceed the fees paid by you in the previous 12 months

Indemnification

You agree to indemnify Earthmark against claims or damages arising from:

• Misuse or misrepresentation of your Earthmark score

• Submission of inaccurate, misleading, or incomplete data

• Use of your Earthmark in violation of applicable advertising or disclosure laws

Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales.

Contact

For support, questions, or concerns about your account:

Email: hello@earthmark.io
Address: 13 Upper High St, Thame, Oxfordshire OX9 3ER

Version 1.0, effective 27 June 2025